Where to Buy a Roomba or any other iRobot product.
You don’t want to jeopardize your money, and where you purchase can be just as important as what you purchase. So make sure to answer the following questions BEFORE you buy:
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[fontawesome icon=”fa-search” circle=”no” size=”medium” iconcolor=”#dd3333″ circlecolor=”” circlebordercolor=”” flip=”” rotate=”” spin=”no” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″ alignment=”left” class=”” id=””]Do I have a money-back-guarantee, if I have to return it for some reason?
[fontawesome icon=”fa-search” circle=”no” size=”medium” iconcolor=”#dd3333″ circlecolor=”” circlebordercolor=”” flip=”” rotate=”” spin=”no” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″ alignment=”left” class=”” id=””]Do I get full warranty?
[fontawesome icon=”fa-search” circle=”no” size=”medium” iconcolor=”#dd3333″ circlecolor=”” circlebordercolor=”” flip=”” rotate=”” spin=”no” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″ alignment=”left” class=”” id=””]Who has the best price so I don’t waste my money?
[fontawesome icon=”fa-check-square-o” circle=”no” size=”medium” iconcolor=”#32CD32″ circlecolor=”” circlebordercolor=”” flip=”” rotate=”” spin=”no” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″ alignment=”left” class=”” id=””]Do I get a genuine product?
Yes, if you buy from iRobot or an Authorized Retailer or Reseller.
From iRobot’s website:
When you buy an iRobot product, you are making quite an investment. Purchasing directly from iRobot or through authorized retailers and resellers is the only way to ensure the products you’re buying are worthy of your investment.
Simply put, unauthorized resellers lead to unhappy customers. Avoid purchasing from auction sites and other vendors not officially sanctioned through iRobot. Although the product might look like a genuine iRobot product, it will not be covered by the official iRobot warranty and will not be serviced by iRobot. You could potentially be buying a fraudulent or damaged product. In addition, beware of purchasing unauthorized accessories. These may damage your robot and as a result, neither the accessory nor the robot will be serviced by iRobot.
So iRobot wants you to buy from them or an authorized reseller. And in my understanding, chances are if somebody else laid hands on it and you need repair or support at all, they won’t be there for you.
I highly recommend you buy from iRobot or an authorized reseller, otherwise service and repairs can get really expensive.
I check prices regularly, and from what I can tell, there are no products significantly cheaper other than the ones I highly recommend avoiding. In other words, you get what you pay for: a cheaper product.
[fontawesome icon=”fa-check-square-o” circle=”no” size=”medium” iconcolor=”#32CD32″ circlecolor=”” circlebordercolor=”” flip=”” rotate=”” spin=”no” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″ alignment=”left” class=”” id=””]What if you want to return it?
When you buy directly from iRobot, all products come with a 30-day money back guarantee, so there’s no need to worry. Check again on the specific product you want to buy anyway just to be safe.
If you want to buy from a reseller, you definitely want to check out what they offer, because 30 days is not a standard! If you can check customer reviews, do so to find out if they keep their promises. And please keep in mind, that if you haven’t bought from iRobot directly and your reseller won’t take it back, chances are you are on your own.
Amazon is one of their resellers, so there is a risk-free alternative, be it only for price comparison. Amazon offers even more different models than iRobot, and of course they all come with a 30-day money back guarantee. Chances are you are an Amazon customer already, and I am pretty sure that you agree that buying online can hardly get any more convenient than that.
I am a Prime Member (click the link if you don’t know what that is), and I would bet that no one delivers faster than Amazon does. In Manhattan, they are even offering Free Same-Day Delivery; how crazy is that? And if you have ever experienced the return process I am sure you will agree it’s as hassle-free as it can get.
[fontawesome icon=”fa-check-square-o” circle=”no” size=”medium” iconcolor=”#32CD32″ circlecolor=”” circlebordercolor=”” flip=”” rotate=”” spin=”no” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″ alignment=”left” class=”” id=””]Does the warranty differ or do I have any other constraints if I don’t buy directly from iRobot?
As far as I understand it, there is no difference if you buy from iRobot or any of their official retailers. If that’s important for you, I highly recommend visiting iRobot’s live chat to check that out. What I can tell you from what I’ve learned (in live chat), is that there is no difference if you buy from Amazon or directly from iRobot.
No matter which reseller you buy from, make sure to register your product afterwards. Here’s the link. It will help you a lot if you need support of any kind later.
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I personally want to make absolutely sure that there is no difference in product quality, support, and warranty. I am already registered with iRobot and Amazon, those two are my only options. Even if another retailer is $20 cheaper, that’s not enough for me to risk buying a scam.
[fontawesome icon=”fa-check-square-o” circle=”no” size=”medium” iconcolor=”#32CD32″ circlecolor=”” circlebordercolor=”” flip=”” rotate=”” spin=”no” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″ alignment=”left” class=”” id=””]Which is the best deal?
I only buy from Amazon or directly from iRobot.
My reasons to buy from Amazon
- I am already a customer, so no registration necessary.
- Risk-free shopping
- I am a prime member, so I get free shipping and super-fast delivery
- 30-day money back guarantee – hassle-free return policy if needed
My reasons to buy directly from iRobot
- iRobot is the manufacturer
- Money back guarantee
- Fast delivery
- No need to visit the website for product registration
I hope this post helps you with your buying decision. If you have any comments or ideas on how we can improve, please share them below this post. You are welcome to share it and to check out the rest of our website.
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